Question 1

Can I use your services without a Japanese entity?

Accepted Answer

Yes. You can enter the Japanese market by leveraging our infrastructure (logistics, payments, and customer support), without needing to establish a Japanese entity.

Question 2

Which marketplaces and platforms do you support?

Accepted Answer

In addition to your own EC site (such as Shopify), we support major domestic platforms including Rakuten Ichiba, Yahoo! Shopping, Amazon, BASE, and STORES. We propose the optimal platform based on your products, branding, and goals, and manage operations according to your preferences.

Question 3

How is logistics handled?

Accepted Answer

Simply deliver your goods from your overseas base to our partner warehouse - we handle individual customer delivery, inventory management, and returns on your behalf.

Question 4

What does your pricing structure look like?

Accepted Answer

Pricing varies depending on your brand's situation and the scope of work requested, so please contact us first and we'll provide an individual quote.

Question 5

Is customer support provided in Japanese?

Accepted Answer

Yes. We provide courteous customer support from native Japanese speakers, ensuring a level of service that protects your brand image.