One-Stop E-Commerce Management Support for Overseas Brands Entering the Japanese Market
EC site development and operation, logistics, marketplace management, customer support, payments — we handle all of the "local operations" that arise when overseas brands enter Japan's EC market. We deliver products and services Japanese consumers can trust, at the same quality as in your home market.
Does This Sound Familiar?
"We want to localize for Japan, but we're worried machine translation won't be good enough." "We want to open an official online store on a Japanese marketplace, but we don't have the know-how to run one and don't know where to start." "Japan's logistics, delivery, and returns systems are complex, and we can't handle them ourselves." "We can't support Japan-specific payment methods like convenience store payment or deferred invoicing." — Many overseas brands share these concerns. We solve every aspect of entering the Japanese market, all in one place.
What We Do — Our Strengths
We provide one-stop coverage of the "local operations and infrastructure building" that arise when overseas brands enter the Japanese market.
Total Support for EC Site Development and Operation
From launching your own site (D2C) to setting up official stores on major marketplaces such as Rakuten Ichiba, Yahoo! Shopping, and Amazon, and running them day to day. We build pages in natural, native-level Japanese.
Japan-Specific Logistics and Back-Office Setup
Simply deliver your goods to our partner warehouse in bulk by pallet or container, and we handle everything from individual B2C delivery to inventory management and returns (3PL).
Payments and Local Customer Support
We handle everything from setting up Japan-specific payment methods, such as convenience store payment and deferred payment, to attentive customer support delivered by native Japanese speakers.
How We're Different
Why brands choose us — here are the unique strengths that help overseas brands succeed in entering the Japanese market.
Genuine Localization by a Native Team
Rather than relying on machine translation, our native Japanese staff handle everything from product pages to customer support in natural, persuasive Japanese.
Comprehensive Payment Support
Our team has specialized knowledge of Japan's complex payment methods and popular payment options, and covers them all as a one-stop solution.
Hands-On Experience Running Major EC Marketplaces
We have a proven track record operating on major marketplaces such as Rakuten Ichiba, Yahoo! Shopping, and Amazon, and know each marketplace's unique rules and algorithms inside and out.
Data-Driven Growth Support
We propose strategies based on concrete results, such as 800% month-over-month sales growth and #1 ranking in on-marketplace search.
One-Stop Logistics and Back-Office Support
From warehouse selection to inventory management, delivery, and returns, we handle all the complex local operations on your behalf.
A Long-Term Partnership
Rather than one-off support, we provide hands-on assistance geared toward your brand's mid- to long-term growth in the Japanese market.
3 Benefits of Working With Us
By working with us, overseas brands gain the following three benefits.
Focus 100% on Creative and Marketing
You can focus your resources on what only your brand can do — creative production and brand direction. Leave the day-to-day Japan-side operations, such as EC site management, logistics, and customer support, entirely to us.
No Need to Set Up a Japanese Entity — Enter the Market Quickly and With Low Risk
Setting up your own entity in Japan, hiring local staff, and contracting a logistics warehouse takes significant time and cost. By leveraging our existing infrastructure, you can keep these fixed costs and risks down while entering the Japanese market in earnest by the most direct route.
Protect Your Brand Value
Entering the market without understanding Japanese business customs and the nuances of the language carries the risk of damaging your brand value through unnatural translation or inappropriate customer service. We deliver the same quality "brand experience" to Japanese consumers as in your home market.
Our Track Record, By the Numbers
800%
Month-over-month sales growth rate
196%
Increase in website traffic
No. 1
Ranking in on-marketplace search results
11 Years
Years of experience supporting EC operations in the Japanese market (as of 2026)
Experienced in Japanese E-Commerce. Connected to the Right Local Infrastructure.
Our Services
Services we provide as a one-stop solution
EC Site Development
Site development with native Japanese copy and design optimized for Japanese consumers.
EC Site Management
From day-to-day management across your own site and multiple marketplaces to ad operations and social media management.
Total Japan Market Entry Support (This Page)
We provide, as a single package, all the infrastructure needed to enter the Japanese market, including logistics, payments, and customer support.
How It Works
1
Inquiry & Discovery — We learn about your brand's current situation, goals, and challenges.
2
Strategy & Proposal — We propose which marketplaces to enter, the infrastructure required, and a timeline.
3
Contract & Setup — We build out logistics, payment, and customer support systems, and build your site or store.
4
Launch & Ongoing Improvement — After launch, we continuously improve based on data (PDCA).
We're Looking for Partner Companies
We want to build long-term partnerships with companies around the world that are interested in helping brands enter the Japanese market. If you're a brand looking to enter Japan, or a company providing services that support overseas brands, we'd love to hear from you.
Frequently Asked Questions
Q. Can I use your services without a Japanese entity?
A. Yes. You can enter the Japanese market by leveraging our infrastructure (logistics, payments, and customer support), without needing to establish a Japanese entity.
Q. Which marketplaces and platforms do you support?
A. In addition to your own EC site (such as Shopify), we support major domestic platforms including Rakuten Ichiba, Yahoo! Shopping, Amazon, BASE, and STORES.
We propose the optimal platform based on your products, branding, and goals, and manage operations according to your preferences.
Q. How is logistics handled?
A. Simply deliver your goods from your overseas base to our partner warehouse — we handle individual customer delivery, inventory management, and returns on your behalf.
Q. What does your pricing structure look like?
A. Pricing varies depending on your brand's situation and the scope of work requested, so please contact us first and we'll provide an individual quote.
Q. Is customer support provided in Japanese?
A. Yes. We provide courteous customer support from native Japanese speakers, ensuring a level of service that protects your brand image.